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SHIPPING INFO

WORLDWIDE DELIVERY

SHIPPING OPTIONS

DELIVERY TIME

  • • 2-4 business days (UAE)
  • • Global delivery within 5-10 business days
  • • Real-time tracking included
  • • Secure and insured shipping

SHIPPING RATES

REGIONRATEDELIVERY TIME
United Arab EmiratesAED 252-4 business days
GCC CountriesAED 503-5 business days
Europe & UKAED 905-7 business days
USA & CanadaAED 1105-7 business days
Rest of WorldAED 1307-10 business days

PROCESSING & HANDLING

ORDER PROCESSING

  • • Weekend orders processed Monday
  • • Custom orders take 5-7 business days
  • • Sale items ship within 2-4 business days
  • • You'll receive tracking info via email

PACKAGING

  • • Eco-friendly packaging materials
  • • Items carefully wrapped and protected
  • • Signature Sacred Mayhem packaging
  • • Discreet shipping labels available

INTERNATIONAL SHIPPING

WORLDWIDE DELIVERY

CUSTOMS & DUTIES

  • • Customer responsible for customs fees
  • • Duties vary by country and order value
  • • Items marked as merchandise
  • • No control over customs delays
  • • Refused packages incur return fees

RESTRICTIONS

  • • Some countries have import restrictions
  • • PO Boxes not accepted for international
  • • Address must match payment method
  • • Contact us for restricted countries
  • • Military addresses require special handling

TRACKING & SUPPORT

ORDER TRACKING

  • • Real-time tracking updates
  • • SMS and email notifications
  • • Track multiple orders in account
  • • Delivery confirmation photos
  • • 24/7 tracking support

SHIPPING ISSUES

  • • Lost packages fully covered
  • • Damaged items replaced free
  • • Wrong address corrections available
  • • Delivery attempts and holds
  • • Customer service assistance

SHIPPING FAQ

Can I change my shipping address after ordering?

Address changes are possible within 2 hours of placing your order. Contact customer service immediately for assistance.

Do you ship to PO Boxes?

We ship to PO Boxes within the United States only. International orders require a physical address.

What if my package is stolen?

We work with shipping carriers to investigate stolen packages. Signature delivery is recommended for high-value orders.

Can I expedite my order after it's placed?

Shipping upgrades are available within 2 hours of ordering, subject to additional fees and processing status.